# Braze in August 2023: incidents, uptime and changes

> Braze in August 2023: 2 incidents on its status page (2 major or critical), 98.72% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Braze’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/braze/2023/08
Last updated: 2023-09-01T00:00:00Z

- Incidents posted: 2 (major/critical: 2) · Maintenance: 16
- By vendor impact label: major 2
- Uptime (vendor-reported): 98.72% free of major/critical incidents, 98.72% free of any incident; outage time 9 h 30 min, incident time 9 h 30 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2023](https://rewindex.com/company/braze/2023/07.md) · Next: [September 2023](https://rewindex.com/company/braze/2023/09.md) · [All months](https://rewindex.com/company/braze/reports.md) · [Braze](https://rewindex.com/company/braze.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Errors and latency for links clicked in emails sent through SendGrid](https://rewindex.com/company/braze/incidents/fmphrkrlr4mk.md) | major | 2023-08-07 18:00 UTC | 2023-08-08 01:20 UTC | 7.3 h | resolved |
| [Increased errors and latency on US03](https://rewindex.com/company/braze/incidents/gv38gk97w22w.md) | major | 2023-08-23 20:36 UTC | 2023-08-23 22:46 UTC | 2.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Errors and latency for links clicked in emails sent through SendGrid](https://rewindex.com/company/braze/incidents/fmphrkrlr4mk.md) | major | 2023-08-07 18:00 UTC | 2023-08-08 01:20 UTC | 7.3 h | resolved |
| [Increased errors and latency on US03](https://rewindex.com/company/braze/incidents/gv38gk97w22w.md) | major | 2023-08-23 20:36 UTC | 2023-08-23 22:46 UTC | 2.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] US-02 Database Maintenance](https://rewindex.com/company/braze/incidents/7kppl0c3byw4.md) | maintenance | 2023-08-09 03:01 UTC | 2023-08-09 03:53 UTC | 52 min | resolved |
| [\[Scheduled\] EU-02 Database Maintenance](https://rewindex.com/company/braze/incidents/tkjfmt0y3d87.md) | maintenance | 2023-08-09 22:00 UTC | 2023-08-09 22:42 UTC | 42 min | resolved |
| [\[Scheduled\] US-04 Database Maintenance](https://rewindex.com/company/braze/incidents/60fyp0455s8c.md) | maintenance | 2023-08-10 22:00 UTC | 2023-08-10 22:33 UTC | 33 min | resolved |
| [\[Scheduled\] US-06 Database Maintenance](https://rewindex.com/company/braze/incidents/vmtytnz8wv50.md) | maintenance | 2023-08-15 03:01 UTC | 2023-08-15 04:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] US-03 Database Maintenance](https://rewindex.com/company/braze/incidents/pj4y7qb4djsc.md) | maintenance | 2023-08-17 03:01 UTC | 2023-08-17 03:38 UTC | 37 min | resolved |
| [\[Scheduled\] US-05 Database Maintenance](https://rewindex.com/company/braze/incidents/38bmhz2tlv89.md) | maintenance | 2023-08-21 16:02 UTC | 2023-08-21 17:00 UTC | 58 min | resolved |
| [\[Scheduled\] EU-02 Database Maintenance](https://rewindex.com/company/braze/incidents/pmqph68pzhdr.md) | maintenance | 2023-08-21 19:00 UTC | 2023-08-21 20:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] US-02 Database Maintenance](https://rewindex.com/company/braze/incidents/gb85x8tfd9ly.md) | maintenance | 2023-08-21 23:00 UTC | 2023-08-22 00:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] EU-01 Database Maintenance](https://rewindex.com/company/braze/incidents/rc0c5xm0tv1y.md) | maintenance | 2023-08-22 01:00 UTC | 2023-08-22 01:48 UTC | 48 min | resolved |
| [\[Scheduled\] US-05 Database Maintenance](https://rewindex.com/company/braze/incidents/p0hxdnyyc195.md) | maintenance | 2023-08-24 03:00 UTC | 2023-08-24 03:49 UTC | 49 min | resolved |
| [\[Scheduled\] US-01 Database Maintenance](https://rewindex.com/company/braze/incidents/pf9sqk9fkcx4.md) | maintenance | 2023-08-24 16:00 UTC | 2023-08-24 17:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] US-04 Database Maintenance](https://rewindex.com/company/braze/incidents/t7jq9jksq0gc.md) | maintenance | 2023-08-24 19:02 UTC | 2023-08-24 19:53 UTC | 51 min | resolved |
| [\[Scheduled\] US-03 Database Maintenance](https://rewindex.com/company/braze/incidents/r2llsn7w63nr.md) | maintenance | 2023-08-24 21:00 UTC | 2023-08-24 21:53 UTC | 53 min | resolved |
| [\[Scheduled\] US-06 Database Maintenance](https://rewindex.com/company/braze/incidents/2cy2s58n2pl8.md) | maintenance | 2023-08-28 16:00 UTC | 2023-08-28 17:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] EU-01 Database Maintenance](https://rewindex.com/company/braze/incidents/fh6s0g492m5r.md) | maintenance | 2023-08-28 19:02 UTC | 2023-08-28 20:00 UTC | 58 min | resolved |
| [\[Scheduled\] US-01 Database Maintenance](https://rewindex.com/company/braze/incidents/mr9zrsht94jp.md) | maintenance | 2023-08-29 03:01 UTC | 2023-08-29 04:00 UTC | 59 min | resolved |

## Cite this

Braze posted 2 status incidents in August 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/braze/2023/08
- Citation: Braze, “Braze in August 2023” (2023-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/braze/2023/08 (CC BY 4.0).
- Markdown link: `[Braze: Braze in August 2023 (2023-08-01)](https://rewindex.com/company/braze/2023/08)`


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Canonical: https://rewindex.com/company/braze/2023/08 · Markdown: https://rewindex.com/company/braze/2023/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:53:12.492Z
