# Braze in February 2021: incidents, uptime and changes

> Braze in February 2021: 5 incidents on its status page (3 major or critical), 99.62% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Braze’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/braze/2021/02
Last updated: 2021-03-01T00:00:00Z

- Incidents posted: 5 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 1, major 2, minor 2
- Uptime (vendor-reported): 99.62% free of major/critical incidents, 99.42% free of any incident; outage time 2 h 32 min, incident time 3 h 53 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2021](https://rewindex.com/company/braze/2021/01.md) · Next: [March 2021](https://rewindex.com/company/braze/2021/03.md) · [All months](https://rewindex.com/company/braze/reports.md) · [Braze](https://rewindex.com/company/braze.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [US 08 SDK API Errors](https://rewindex.com/company/braze/incidents/zkhsgmp88kr5.md) | critical | 2021-02-23 18:29 UTC | 2021-02-23 18:58 UTC | 29 min | resolved |
| [US 01 connectivity errors](https://rewindex.com/company/braze/incidents/6m5xwdqs8rr7.md) | major | 2021-02-18 13:20 UTC | 2021-02-18 13:34 UTC | 14 min | resolved |
| [SMS Processing Issues](https://rewindex.com/company/braze/incidents/r4vd87kcy87s.md) | major | 2021-02-26 14:40 UTC | 2021-02-26 16:29 UTC | 1.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded Performance - Data Processing and Message Sending](https://rewindex.com/company/braze/incidents/nyrhw93rzzk4.md) | minor | 2021-02-01 20:55 UTC | 2021-02-01 21:50 UTC | 55 min | resolved |
| [US 01 connectivity errors](https://rewindex.com/company/braze/incidents/6m5xwdqs8rr7.md) | major | 2021-02-18 13:20 UTC | 2021-02-18 13:34 UTC | 14 min | resolved |
| [US 08 SDK API Errors](https://rewindex.com/company/braze/incidents/zkhsgmp88kr5.md) | critical | 2021-02-23 18:29 UTC | 2021-02-23 18:58 UTC | 29 min | resolved |
| [Increased error rates in US 06](https://rewindex.com/company/braze/incidents/h490wvnh9t8q.md) | minor | 2021-02-24 09:01 UTC | 2021-02-24 09:27 UTC | 26 min | resolved |
| [SMS Processing Issues](https://rewindex.com/company/braze/incidents/r4vd87kcy87s.md) | major | 2021-02-26 14:40 UTC | 2021-02-26 16:29 UTC | 1.8 h | resolved |

## Cite this

Braze posted 5 status incidents in February 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/braze/2021/02
- Citation: Braze, “Braze in February 2021” (2021-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/braze/2021/02 (CC BY 4.0).
- Markdown link: `[Braze: Braze in February 2021 (2021-02-01)](https://rewindex.com/company/braze/2021/02)`


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Canonical: https://rewindex.com/company/braze/2021/02 · Markdown: https://rewindex.com/company/braze/2021/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:19.239Z