# Braze in December 2020: incidents, uptime and changes

> Braze in December 2020: 4 incidents on its status page (1 major or critical), 99.68% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Braze’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/braze/2020/12
Last updated: 2021-01-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 5
- By vendor impact label: major 1, minor 2, none 1
- Uptime (vendor-reported): 99.68% free of major/critical incidents, 99.22% free of any incident; outage time 2 h 19 min, incident time 5 h 47 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2020](https://rewindex.com/company/braze/2020/11.md) · Next: [January 2021](https://rewindex.com/company/braze/2021/01.md) · [All months](https://rewindex.com/company/braze/reports.md) · [Braze](https://rewindex.com/company/braze.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [US-03 Active canvases archived](https://rewindex.com/company/braze/incidents/5dtfq8z3t2bh.md) | major | 2020-12-18 17:13 UTC | 2020-12-18 19:32 UTC | 2.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degraded SDK Data Collection in US01, US03](https://rewindex.com/company/braze/incidents/jdfb21f88zj7.md) | minor | 2020-12-04 23:28 UTC | 2020-12-05 02:13 UTC | 2.8 h | resolved |
| [US-03 SDK API increased error rates and data processing Delays](https://rewindex.com/company/braze/incidents/1whbj4x9w5vj.md) | minor | 2020-12-09 20:31 UTC | 2020-12-09 21:14 UTC | 43 min | resolved |
| [Google Mail bounce reporting and handling](https://rewindex.com/company/braze/incidents/33zgnsm1q9x0.md) | none | 2020-12-15 23:52 UTC | 2020-12-18 15:51 UTC | 3 d | resolved |
| [US-03 Active canvases archived](https://rewindex.com/company/braze/incidents/5dtfq8z3t2bh.md) | major | 2020-12-18 17:13 UTC | 2020-12-18 19:32 UTC | 2.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] US-02 Network Maintenance](https://rewindex.com/company/braze/incidents/r7vy1wy1wm4t.md) | maintenance | 2020-12-02 04:00 UTC | 2020-12-02 05:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] EU-01 Network Maintenance](https://rewindex.com/company/braze/incidents/4pw16w8rpqhz.md) | maintenance | 2020-12-02 23:00 UTC | 2020-12-03 00:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] US 04 and 06 Network Maintenance](https://rewindex.com/company/braze/incidents/w4r24zk1h3rj.md) | maintenance | 2020-12-04 04:00 UTC | 2020-12-04 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US Network Maintenance](https://rewindex.com/company/braze/incidents/6cnqhbgs113k.md) | maintenance | 2020-12-08 04:00 UTC | 2020-12-08 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Braze.com Maintenance](https://rewindex.com/company/braze/incidents/ts2j49nqrp1n.md) | maintenance | 2020-12-14 21:00 UTC | 2020-12-14 22:00 UTC | 1.0 h | resolved |

## Cite this

Braze posted 4 status incidents in December 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/braze/2020/12
- Citation: Braze, “Braze in December 2020” (2020-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/braze/2020/12 (CC BY 4.0).
- Markdown link: `[Braze: Braze in December 2020 (2020-12-01)](https://rewindex.com/company/braze/2020/12)`


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Canonical: https://rewindex.com/company/braze/2020/12 · Markdown: https://rewindex.com/company/braze/2020/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:17:06.456Z