# Braze in October 2020: incidents, uptime and changes

> Braze in October 2020: 2 incidents on its status page (1 major or critical), 99.78% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Braze’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/braze/2020/10
Last updated: 2020-11-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 7
- By vendor impact label: major 1, minor 1
- Uptime (vendor-reported): 99.78% free of major/critical incidents, 99.62% free of any incident; outage time 1 h 36 min, incident time 2 h 46 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2020](https://rewindex.com/company/braze/2020/09.md) · Next: [November 2020](https://rewindex.com/company/braze/2020/11.md) · [All months](https://rewindex.com/company/braze/reports.md) · [Braze](https://rewindex.com/company/braze.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Database connectivity issues on US clusters](https://rewindex.com/company/braze/incidents/743jr7tkyxlr.md) | major | 2020-10-04 03:37 UTC | 2020-10-04 05:13 UTC | 1.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Database connectivity issues on US clusters](https://rewindex.com/company/braze/incidents/743jr7tkyxlr.md) | major | 2020-10-04 03:37 UTC | 2020-10-04 05:13 UTC | 1.6 h | resolved |
| [Dashboard Loading Issues on US01](https://rewindex.com/company/braze/incidents/d2j27vf96rf6.md) | minor | 2020-10-20 16:49 UTC | 2020-10-20 17:59 UTC | 1.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] US-02 Network Maintenance](https://rewindex.com/company/braze/incidents/50zl1tsy3yyk.md) | maintenance | 2020-10-20 03:00 UTC | 2020-10-20 03:32 UTC | 32 min | resolved |
| [\[Scheduled\] US-06 Network Maintenance](https://rewindex.com/company/braze/incidents/715n9wvz85k8.md) | maintenance | 2020-10-21 03:00 UTC | 2020-10-21 03:52 UTC | 52 min | resolved |
| [\[Scheduled\] EU-01 Network Maintenance](https://rewindex.com/company/braze/incidents/9b1dxbchy9g7.md) | maintenance | 2020-10-21 23:00 UTC | 2020-10-21 23:37 UTC | 37 min | resolved |
| [\[Scheduled\] US-04 Network Maintenance](https://rewindex.com/company/braze/incidents/d09n8yyt8l21.md) | maintenance | 2020-10-23 03:00 UTC | 2020-10-23 04:35 UTC | 1.6 h | resolved |
| [\[Scheduled\] US-03 Network Maintenance](https://rewindex.com/company/braze/incidents/sytvbk0d7jj4.md) | maintenance | 2020-10-23 03:00 UTC | 2020-10-23 04:35 UTC | 1.6 h | resolved |
| [\[Scheduled\] North America Network Maintenance](https://rewindex.com/company/braze/incidents/06xj501vqpfj.md) | maintenance | 2020-10-26 02:00 UTC | 2020-10-26 05:34 UTC | 3.6 h | resolved |
| [\[Scheduled\] US-01 Network Maintenance](https://rewindex.com/company/braze/incidents/38zysfb5mcxk.md) | maintenance | 2020-10-27 03:00 UTC | 2020-10-27 04:04 UTC | 1.1 h | resolved |

## Cite this

Braze posted 2 status incidents in October 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/braze/2020/10
- Citation: Braze, “Braze in October 2020” (2020-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/braze/2020/10 (CC BY 4.0).
- Markdown link: `[Braze: Braze in October 2020 (2020-10-01)](https://rewindex.com/company/braze/2020/10)`


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Canonical: https://rewindex.com/company/braze/2020/10 · Markdown: https://rewindex.com/company/braze/2020/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:53:23.548Z