# Braze in August 2020: incidents, uptime and changes

> Braze in August 2020: 4 incidents on its status page (1 major or critical), 99.50% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Braze’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/braze/2020/08
Last updated: 2020-09-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 2, none 1
- Uptime (vendor-reported): 99.50% free of major/critical incidents, 99.08% free of any incident; outage time 3 h 42 min, incident time 6 h 49 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2020](https://rewindex.com/company/braze/2020/07.md) · Next: [September 2020](https://rewindex.com/company/braze/2020/09.md) · [All months](https://rewindex.com/company/braze/reports.md) · [Braze](https://rewindex.com/company/braze.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [New Content Cards Not Being Served in EU 01](https://rewindex.com/company/braze/incidents/1nztkh42ydsr.md) | major | 2020-08-26 22:13 UTC | 2020-08-27 01:55 UTC | 3.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Processing slowness on US01/US03](https://rewindex.com/company/braze/incidents/5pvqx1vr7tkt.md) | minor | 2020-08-04 22:58 UTC | 2020-08-05 01:02 UTC | 2.1 h | resolved |
| [Degraded data processing and message sending in US AWS Clusters](https://rewindex.com/company/braze/incidents/pn12qxp6l089.md) | minor | 2020-08-22 16:27 UTC | 2020-08-22 17:30 UTC | 1.1 h | resolved |
| [New Content Cards Not Being Served in EU 01](https://rewindex.com/company/braze/incidents/1nztkh42ydsr.md) | major | 2020-08-26 22:13 UTC | 2020-08-27 01:55 UTC | 3.7 h | resolved |
| [Investigating connectivity issues caused by Fastly issue](https://rewindex.com/company/braze/incidents/8tn0ptt6j8bx.md) | none | 2020-08-30 11:39 UTC | 2020-08-30 16:50 UTC | 5.2 h | resolved |

## Cite this

Braze posted 4 status incidents in August 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/braze/2020/08
- Citation: Braze, “Braze in August 2020” (2020-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/braze/2020/08 (CC BY 4.0).
- Markdown link: `[Braze: Braze in August 2020 (2020-08-01)](https://rewindex.com/company/braze/2020/08)`


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Canonical: https://rewindex.com/company/braze/2020/08 · Markdown: https://rewindex.com/company/braze/2020/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:53:08.192Z