# Braze in July 2020: incidents, uptime and changes

> Braze in July 2020: 4 incidents on its status page (1 major or critical), 99.82% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Braze’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/braze/2020/07
Last updated: 2020-08-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 4
- By vendor impact label: major 1, minor 2, none 1
- Uptime (vendor-reported): 99.82% free of major/critical incidents, 99.41% free of any incident; outage time 1 h 18 min, incident time 4 h 19 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2020](https://rewindex.com/company/braze/2020/06.md) · Next: [August 2020](https://rewindex.com/company/braze/2020/08.md) · [All months](https://rewindex.com/company/braze/reports.md) · [Braze](https://rewindex.com/company/braze.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [US 03 increased error rates](https://rewindex.com/company/braze/incidents/18t3pp8jr2hc.md) | major | 2020-07-14 06:14 UTC | 2020-07-14 07:32 UTC | 1.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delayed data processing and message sending on US 03](https://rewindex.com/company/braze/incidents/bjy4q4h9k051.md) | minor | 2020-07-07 02:18 UTC | 2020-07-07 02:42 UTC | 24 min | resolved |
| [US 03 increased error rates](https://rewindex.com/company/braze/incidents/18t3pp8jr2hc.md) | major | 2020-07-14 06:14 UTC | 2020-07-14 07:32 UTC | 1.3 h | resolved |
| [SendGrid email subprocessor is experiencing an incident](https://rewindex.com/company/braze/incidents/lkw81ymxtdjv.md) | none | 2020-07-28 14:05 UTC | 2020-07-28 22:08 UTC | 8.1 h | resolved |
| [Delayed SDK data processing in US 01, US 03](https://rewindex.com/company/braze/incidents/28b1fgc8mj19.md) | minor | 2020-07-29 16:23 UTC | 2020-07-29 19:00 UTC | 2.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] US-02 database maintenance](https://rewindex.com/company/braze/incidents/sqs242nw3lfp.md) | maintenance | 2020-07-14 03:00 UTC | 2020-07-14 05:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] EU-01 database maintenance](https://rewindex.com/company/braze/incidents/k4wz0298hb8b.md) | maintenance | 2020-07-15 00:01 UTC | 2020-07-15 03:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US-03 database maintenance](https://rewindex.com/company/braze/incidents/4vwfp8p8mqx0.md) | maintenance | 2020-07-22 03:00 UTC | 2020-07-22 06:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] US-01 and US-04 database maintenances](https://rewindex.com/company/braze/incidents/0ygqqkh4lcx8.md) | maintenance | 2020-07-23 03:00 UTC | 2020-07-23 06:01 UTC | 3.0 h | resolved |

## Cite this

Braze posted 4 status incidents in July 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/braze/2020/07
- Citation: Braze, “Braze in July 2020” (2020-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/braze/2020/07 (CC BY 4.0).
- Markdown link: `[Braze: Braze in July 2020 (2020-07-01)](https://rewindex.com/company/braze/2020/07)`


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Canonical: https://rewindex.com/company/braze/2020/07 · Markdown: https://rewindex.com/company/braze/2020/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:52:46.764Z