# Braze in January 2020: incidents, uptime and changes

> Braze in January 2020: 2 incidents on its status page (1 major or critical), 99.72% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Braze’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/braze/2020/01
Last updated: 2020-02-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, none 1
- Uptime (vendor-reported): 99.72% free of major/critical incidents, 99.72% free of any incident; outage time 2 h 1 min, incident time 2 h 1 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2019](https://rewindex.com/company/braze/2019/11.md) · Next: [February 2020](https://rewindex.com/company/braze/2020/02.md) · [All months](https://rewindex.com/company/braze/reports.md) · [Braze](https://rewindex.com/company/braze.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Dashboard Login Issues - US01](https://rewindex.com/company/braze/incidents/9kdrhdnlyk4b.md) | major | 2020-01-03 19:32 UTC | 2020-01-03 21:33 UTC | 2.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Dashboard Login Issues - US01](https://rewindex.com/company/braze/incidents/9kdrhdnlyk4b.md) | major | 2020-01-03 19:32 UTC | 2020-01-03 21:33 UTC | 2.0 h | resolved |
| [Minor REST API impact due to subprocessor performance issue](https://rewindex.com/company/braze/incidents/cbvlc2wn321j.md) | none | 2020-01-22 17:30 UTC | 2020-01-22 18:24 UTC | 54 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] EU 01 Database Maintenance](https://rewindex.com/company/braze/incidents/h3vm8h6ptdgz.md) | maintenance | 2020-01-03 02:00 UTC | 2020-01-03 02:26 UTC | 26 min | resolved |

## Cite this

Braze posted 2 status incidents in January 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/braze/2020/01
- Citation: Braze, “Braze in January 2020” (2020-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/braze/2020/01 (CC BY 4.0).
- Markdown link: `[Braze: Braze in January 2020 (2020-01-01)](https://rewindex.com/company/braze/2020/01)`


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Canonical: https://rewindex.com/company/braze/2020/01 · Markdown: https://rewindex.com/company/braze/2020/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:36:06.136Z