# Braze in September 2019: incidents, uptime and changes

> Braze in September 2019: 2 incidents on its status page (2 major or critical), 99.74% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Braze’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/braze/2019/09
Last updated: 2019-10-01T00:00:00Z

- Incidents posted: 2 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2
- Uptime (vendor-reported): 99.74% free of major/critical incidents, 99.74% free of any incident; outage time 1 h 50 min, incident time 1 h 50 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2019](https://rewindex.com/company/braze/2019/08.md) · Next: [October 2019](https://rewindex.com/company/braze/2019/10.md) · [All months](https://rewindex.com/company/braze/reports.md) · [Braze](https://rewindex.com/company/braze.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Data processing slowness on EU01](https://rewindex.com/company/braze/incidents/0ddlgvx8v22y.md) | major | 2019-09-12 01:21 UTC | 2019-09-12 01:39 UTC | 18 min | resolved |
| [Delayed SendGrid email sending](https://rewindex.com/company/braze/incidents/hpyffzfvpxrd.md) | major | 2019-09-17 21:43 UTC | 2019-09-17 23:15 UTC | 1.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Data processing slowness on EU01](https://rewindex.com/company/braze/incidents/0ddlgvx8v22y.md) | major | 2019-09-12 01:21 UTC | 2019-09-12 01:39 UTC | 18 min | resolved |
| [Delayed SendGrid email sending](https://rewindex.com/company/braze/incidents/hpyffzfvpxrd.md) | major | 2019-09-17 21:43 UTC | 2019-09-17 23:15 UTC | 1.5 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] AWS Direct Connect Maintenance - No Impact Expected](https://rewindex.com/company/braze/incidents/q7lcgqrkd871.md) | maintenance | 2019-09-05 03:01 UTC | 2019-09-05 11:02 UTC | 8.0 h | resolved |

## Cite this

Braze posted 2 status incidents in September 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/braze/2019/09
- Citation: Braze, “Braze in September 2019” (2019-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/braze/2019/09 (CC BY 4.0).
- Markdown link: `[Braze: Braze in September 2019 (2019-09-01)](https://rewindex.com/company/braze/2019/09)`


---
Canonical: https://rewindex.com/company/braze/2019/09 · Markdown: https://rewindex.com/company/braze/2019/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:28:37.665Z