# Braze in November 2018: incidents, uptime and changes

> Braze in November 2018: 5 incidents on its status page (2 major or critical), 98.10% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Braze’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/braze/2018/11
Last updated: 2018-12-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 3
- Uptime (vendor-reported): 98.10% free of major/critical incidents, 97.32% free of any incident; outage time 13 h 38 min, incident time 19 h 15 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2018](https://rewindex.com/company/braze/2018/10.md) · Next: [December 2018](https://rewindex.com/company/braze/2018/12.md) · [All months](https://rewindex.com/company/braze/reports.md) · [Braze](https://rewindex.com/company/braze.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [US-01 Data collection API Outage](https://rewindex.com/company/braze/incidents/zwphzm9c8kwt.md) | critical | 2018-11-08 14:44 UTC | 2018-11-08 16:39 UTC | 1.9 h | resolved |
| [Investigating database issues on EU 01 causing dashboard errors, delayed data processing](https://rewindex.com/company/braze/incidents/pn162x3392xj.md) | major | 2018-11-12 12:19 UTC | 2018-11-13 00:02 UTC | 12 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delayed data processing and message sending on US01 Cluster](https://rewindex.com/company/braze/incidents/bk9d1k2t7777.md) | minor | 2018-11-06 15:25 UTC | 2018-11-06 18:58 UTC | 3.5 h | resolved |
| [US-01 Data collection API Outage](https://rewindex.com/company/braze/incidents/zwphzm9c8kwt.md) | critical | 2018-11-08 14:44 UTC | 2018-11-08 16:39 UTC | 1.9 h | resolved |
| [Currents Delay in EU](https://rewindex.com/company/braze/incidents/zdx80dcrwz12.md) | minor | 2018-11-08 18:29 UTC | 2018-11-08 19:08 UTC | 39 min | resolved |
| [Investigating database issues on EU 01 causing dashboard errors, delayed data processing](https://rewindex.com/company/braze/incidents/pn162x3392xj.md) | major | 2018-11-12 12:19 UTC | 2018-11-13 00:02 UTC | 12 h | resolved |
| [Data processing delays on US-01](https://rewindex.com/company/braze/incidents/lz69xc4fprz8.md) | minor | 2018-11-28 17:46 UTC | 2018-11-28 19:11 UTC | 1.4 h | resolved |

## Cite this

Braze posted 5 status incidents in November 2018 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/braze/2018/11
- Citation: Braze, “Braze in November 2018” (2018-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/braze/2018/11 (CC BY 4.0).
- Markdown link: `[Braze: Braze in November 2018 (2018-11-01)](https://rewindex.com/company/braze/2018/11)`


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Canonical: https://rewindex.com/company/braze/2018/11 · Markdown: https://rewindex.com/company/braze/2018/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:54:45.502Z