# Braze in August 2017: incidents, uptime and changes

> Braze in August 2017: 5 incidents on its status page (2 major or critical), 99.84% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Braze’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/braze/2017/08
Last updated: 2017-09-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 3
- Uptime (vendor-reported): 99.84% free of major/critical incidents, 98.29% free of any incident; outage time 1 h 11 min, incident time 12 h 43 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2017](https://rewindex.com/company/braze/2017/07.md) · Next: [September 2017](https://rewindex.com/company/braze/2017/09.md) · [All months](https://rewindex.com/company/braze/reports.md) · [Braze](https://rewindex.com/company/braze.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating major connectivity issues](https://rewindex.com/company/braze/incidents/2qgcql99yr1b.md) | critical | 2017-08-02 23:41 UTC | 2017-08-03 00:38 UTC | 57 min | resolved |
| [Connectivity issues on EU cluster](https://rewindex.com/company/braze/incidents/sw457vhl8vdg.md) | major | 2017-08-10 16:02 UTC | 2017-08-10 16:16 UTC | 14 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating major connectivity issues](https://rewindex.com/company/braze/incidents/2qgcql99yr1b.md) | critical | 2017-08-02 23:41 UTC | 2017-08-03 00:38 UTC | 57 min | resolved |
| [Elevated error rates on Data Collection](https://rewindex.com/company/braze/incidents/nl1g1r1f9csy.md) | minor | 2017-08-05 12:49 UTC | 2017-08-05 14:14 UTC | 1.4 h | resolved |
| [Connectivity issues on EU cluster](https://rewindex.com/company/braze/incidents/sw457vhl8vdg.md) | major | 2017-08-10 16:02 UTC | 2017-08-10 16:16 UTC | 14 min | resolved |
| [Connectivity to US cluster seeming due to AWS incident](https://rewindex.com/company/braze/incidents/rf9gv2yydp5f.md) | minor | 2017-08-15 18:01 UTC | 2017-08-15 22:10 UTC | 4.2 h | resolved |
| [Connectivity to US cluster seeming due to AWS incident](https://rewindex.com/company/braze/incidents/w7h351wmw7j5.md) | minor | 2017-08-23 19:12 UTC | 2017-08-24 01:10 UTC | 6.0 h | resolved |

## Cite this

Braze posted 5 status incidents in August 2017 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/braze/2017/08
- Citation: Braze, “Braze in August 2017” (2017-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/braze/2017/08 (CC BY 4.0).
- Markdown link: `[Braze: Braze in August 2017 (2017-08-01)](https://rewindex.com/company/braze/2017/08)`


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Canonical: https://rewindex.com/company/braze/2017/08 · Markdown: https://rewindex.com/company/braze/2017/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:23.426Z