# Braze in July 2017: incidents, uptime and changes

> Braze in July 2017: 4 incidents on its status page (1 major or critical), 99.75% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Braze’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/braze/2017/07
Last updated: 2017-08-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 1
- By vendor impact label: critical 1, minor 3
- Uptime (vendor-reported): 99.75% free of major/critical incidents, 99.10% free of any incident; outage time 1 h 51 min, incident time 6 h 40 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2017](https://rewindex.com/company/braze/2017/06.md) · Next: [August 2017](https://rewindex.com/company/braze/2017/08.md) · [All months](https://rewindex.com/company/braze/reports.md) · [Braze](https://rewindex.com/company/braze.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating connectivity issues](https://rewindex.com/company/braze/incidents/2cmblkpk618n.md) | critical | 2017-07-27 13:57 UTC | 2017-07-27 15:48 UTC | 1.9 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated errors on EU Cluster](https://rewindex.com/company/braze/incidents/gpqzby705dzq.md) | minor | 2017-07-24 18:21 UTC | 2017-07-24 20:10 UTC | 1.8 h | resolved |
| [APNS Outage - US Clusters](https://rewindex.com/company/braze/incidents/r115r9w493xt.md) | minor | 2017-07-26 16:34 UTC | 2017-07-26 18:53 UTC | 2.3 h | resolved |
| [Investigating connectivity issues](https://rewindex.com/company/braze/incidents/2cmblkpk618n.md) | critical | 2017-07-27 13:57 UTC | 2017-07-27 15:48 UTC | 1.9 h | resolved |
| [Delayed data processing and message sending due to AWS connectivity errors](https://rewindex.com/company/braze/incidents/kq7dlnchpgsh.md) | minor | 2017-07-28 00:42 UTC | 2017-07-28 01:23 UTC | 41 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] AWS Direct Connect Maintenance - No Impact Expected](https://rewindex.com/company/braze/incidents/klqpqxscydzy.md) | maintenance | 2017-07-06 08:30 UTC | 2017-07-06 12:30 UTC | 4.0 h | resolved |

## Cite this

Braze posted 4 status incidents in July 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/braze/2017/07
- Citation: Braze, “Braze in July 2017” (2017-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/braze/2017/07 (CC BY 4.0).
- Markdown link: `[Braze: Braze in July 2017 (2017-07-01)](https://rewindex.com/company/braze/2017/07)`


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Canonical: https://rewindex.com/company/braze/2017/07 · Markdown: https://rewindex.com/company/braze/2017/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T20:27:02.380Z