# Braintrust: Gateway 5xxs

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-27 01:50 UTC · Resolved: 2026-08-27 13:15 UTC · Duration: 11 h
- Updates: 2 · Affected components: AI Gateway
- [Vendor status page: https://status.braintrust.dev/incidents/01M14SNT9T27W3CCVQ93MZ685B](https://status.braintrust.dev/incidents/01M14SNT9T27W3CCVQ93MZ685B)
- [Company: Braintrust](https://rewindex.com/company/braintrust.md)

## Timeline of updates

- **investigating** 2026-08-27 01:50 UTC: A deployment caused the gateway to begin returning 5xxs for a portion of traffic.
- **resolved** 2026-08-27 13:15 UTC: The faulty deploy was rolled back and 5xxs were mitigated.

## Rewindex changes for this incident

- 2026-08-27 01:50 UTC: [Major incident: Gateway 5xxs](https://rewindex.com/change/iedd6fb7fb69be3.md)


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Canonical: https://rewindex.com/company/braintrust/incidents/01M14SNT9T27W3CCVQ93MZ685B · Markdown: https://rewindex.com/company/braintrust/incidents/01M14SNT9T27W3CCVQ93MZ685B.md · JSON: https://rewindex.com/api/v1/companies/braintrust/incidents/01M14SNT9T27W3CCVQ93MZ685B · Generated 2026-10-20T00:52:56.134Z