# Braintrust: Gateway 5XXs

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-03 19:52 UTC · Resolved: 2026-08-03 20:19 UTC · Duration: 27 min
- Updates: 3 · Affected components: AI Gateway
- [Vendor status page: https://status.braintrust.dev/incidents/01KZ4JXXZ535GBFN2PC70ZZMVM](https://status.braintrust.dev/incidents/01KZ4JXXZ535GBFN2PC70ZZMVM)
- [Company: Braintrust](https://rewindex.com/company/braintrust.md)

## Timeline of updates

- **identified** 2026-08-03 19:52 UTC: We identified an issue causing 5XXs introduced by a recent Gateway deployment and are currently rolling it back.
- **monitoring** 2026-08-03 20:06 UTC: The issue has been resolved. We are monitoring the service to confirm normal operation.
- **resolved** 2026-08-03 20:19 UTC: The issue has been resolved and service has remained stable following the rollback. We will continue to monitor internally, but this incident is now considered resolved.

## Rewindex changes for this incident

- 2026-08-03 19:52 UTC: [Major incident: Gateway 5XXs](https://rewindex.com/change/i91a1dd65908a2c.md)


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Canonical: https://rewindex.com/company/braintrust/incidents/01KZ4JXXZ535GBFN2PC70ZZMVM · Markdown: https://rewindex.com/company/braintrust/incidents/01KZ4JXXZ535GBFN2PC70ZZMVM.md · JSON: https://rewindex.com/api/v1/companies/braintrust/incidents/01KZ4JXXZ535GBFN2PC70ZZMVM · Generated 2026-10-20T00:52:55.587Z