# Box: [Outage] Login Failures with FTP

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2020-11-27 03:00 UTC · Resolved: 2020-11-27 03:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/xxqqtgysy3s7](https://status.box.com/incidents/xxqqtgysy3s7)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2020-11-27 03:00 UTC: From approximately 7:00pm - 9:10pm PST on November 26th, users may have experienced login failures via FTP. Our teams have taken action to remediate this behavior and no additional impact has been observed. Please contact Box Support at https://support.box.com if you are still experiencing any issues with FTP.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/box/incidents/xxqqtgysy3s7 · Markdown: https://rewindex.com/company/box/incidents/xxqqtgysy3s7.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/xxqqtgysy3s7 · Generated 2026-10-18T11:49:08.989Z