# Box: [Major] Customers may have experienced failures when using Public API

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-09-12 09:39 UTC · Resolved: 2023-09-12 10:29 UTC · Duration: 50 min
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/xvk4hv00f99t](https://status.box.com/incidents/xvk4hv00f99t)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2023-09-12 10:29 UTC: No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/box/incidents/xvk4hv00f99t · Markdown: https://rewindex.com/company/box/incidents/xvk4hv00f99t.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/xvk4hv00f99t · Generated 2026-10-18T11:34:47.023Z