# Box: Users are Unable to Submit Support Cases on the Box Community

> Box status incident “Users are Unable to Submit Support Cases on the Box Community” on 2016-10-13: impact none (vendor’s label), 19 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/rbtymwr7p21s
Last updated: 2016-10-14T13:05:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-10-13 18:01 UTC · Resolved: 2016-10-14 13:05 UTC · Duration: 19 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/rbtymwr7p21s](https://status.box.com/incidents/rbtymwr7p21s)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2016-10-14 13:05 UTC: The monitoring period has ended for this issue and no further impact has been observed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Box, started 2016-10-13 18:01 UTC, resolved after 19 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/rbtymwr7p21s
- Citation: Box, “Users are Unable to Submit Support Cases on the Box Community” (2016-10-13 18:01 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/rbtymwr7p21s (CC BY 4.0).
- Markdown link: `[Box: Users are Unable to Submit Support Cases on the Box Community (2016-10-13)](https://rewindex.com/company/box/incidents/rbtymwr7p21s)`


---
Canonical: https://rewindex.com/company/box/incidents/rbtymwr7p21s · Markdown: https://rewindex.com/company/box/incidents/rbtymwr7p21s.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/rbtymwr7p21s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:45:02.656Z