# Box: Some users may receive multiple emails for collaboration acceptance notifications

> Box status incident “Some users may receive multiple emails for collaboration acceptance notifications” on 2017-10-25: impact minor (vendor’s label), 1.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/qhbvl7cj8c26
Last updated: 2017-10-26T00:55:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-10-25 23:14 UTC · Resolved: 2017-10-26 00:55 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/qhbvl7cj8c26](https://status.box.com/incidents/qhbvl7cj8c26)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2017-10-26 00:55 UTC: The monitoring period for this issue has ended and no further issues have been observed with duplicate email notifications. If you continue to receive duplicate email notifications, please contact Box User Services via https://community.box.com/t5/Contact-Support/ct-p/BoxSupport.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Box, started 2017-10-25 23:14 UTC, resolved after 1.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/qhbvl7cj8c26
- Citation: Box, “Some users may receive multiple emails for collaboration acceptance notifications” (2017-10-25 23:14 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/qhbvl7cj8c26 (CC BY 4.0).
- Markdown link: `[Box: Some users may receive multiple emails for collaboration acceptance notifications (2017-10-25)](https://rewindex.com/company/box/incidents/qhbvl7cj8c26)`


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Canonical: https://rewindex.com/company/box/incidents/qhbvl7cj8c26 · Markdown: https://rewindex.com/company/box/incidents/qhbvl7cj8c26.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/qhbvl7cj8c26 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:56:30.661Z