# Box: Users may receive an error when accessing the Box marketing site (box.com)

> Box status incident “Users may receive an error when accessing the Box marketing site (box.com)” on 2018-01-18: impact none (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/qgzlfv7611d9
Last updated: 2018-01-18T23:57:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-01-18 22:50 UTC · Resolved: 2018-01-18 23:57 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/qgzlfv7611d9](https://status.box.com/incidents/qgzlfv7611d9)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2018-01-18 23:57 UTC: The monitoring period for this issue has ended and no further impact has been observed. If you continue to experience any issues accessing the Box marketing site, please contact Box User Services at https://community.box.com/t5/Contact-Support/ct-p/BoxSupport.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Box, started 2018-01-18 22:50 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/qgzlfv7611d9
- Citation: Box, “Users may receive an error when accessing the Box marketing site (box.com)” (2018-01-18 22:50 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/qgzlfv7611d9 (CC BY 4.0).
- Markdown link: `[Box: Users may receive an error when accessing the Box marketing site (box.com) (2018-01-18)](https://rewindex.com/company/box/incidents/qgzlfv7611d9)`


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Canonical: https://rewindex.com/company/box/incidents/qgzlfv7611d9 · Markdown: https://rewindex.com/company/box/incidents/qgzlfv7611d9.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/qgzlfv7611d9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:38:10.454Z