# Box: View API Users May Have Issues Uploading and Previewing Documents

> Box status incident “View API Users May Have Issues Uploading and Previewing Documents” on 2017-09-02: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/qd5qfh19njh0
Last updated: 2017-09-02T22:25:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-09-02 21:15 UTC · Resolved: 2017-09-02 22:25 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/qd5qfh19njh0](https://status.box.com/incidents/qd5qfh19njh0)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2017-09-02 22:25 UTC: Box Engineers have confirmed that the issue with previewing and uploading content to the Box View API should be resolved at this time. If you continue to experience any issues accessing Box, please contact the Box User Services team via https://community.box.com/help

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Box, started 2017-09-02 21:15 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/qd5qfh19njh0
- Citation: Box, “View API Users May Have Issues Uploading and Previewing Documents” (2017-09-02 21:15 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/qd5qfh19njh0 (CC BY 4.0).
- Markdown link: `[Box: View API Users May Have Issues Uploading and Previewing Documents (2017-09-02)](https://rewindex.com/company/box/incidents/qd5qfh19njh0)`


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Canonical: https://rewindex.com/company/box/incidents/qd5qfh19njh0 · Markdown: https://rewindex.com/company/box/incidents/qd5qfh19njh0.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/qd5qfh19njh0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:56:39.914Z