# Box: [Major] Customers may have experienced issues using Box Sign and Public API

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-08-24 01:25 UTC · Resolved: 2023-08-24 01:25 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/nqjv5dcdm2ch](https://status.box.com/incidents/nqjv5dcdm2ch)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2023-08-24 01:25 UTC: Between 5:00PM and 5:53PM PDT on August 23rd 2023, some users may have experienced issues using Box Sign and Public API. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/box/incidents/nqjv5dcdm2ch · Markdown: https://rewindex.com/company/box/incidents/nqjv5dcdm2ch.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/nqjv5dcdm2ch · Generated 2026-10-18T12:20:17.769Z