# Box: [Minor] New files and folders not available to search

> Box status incident “[Minor] New files and folders not available to search” on 2019-11-17: impact minor (vendor’s label), 18 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/mbnqtsgbnz7f
Last updated: 2019-11-18T14:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-11-17 21:20 UTC · Resolved: 2019-11-18 14:52 UTC · Duration: 18 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/mbnqtsgbnz7f](https://status.box.com/incidents/mbnqtsgbnz7f)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2019-11-18 14:52 UTC: The indexing queue has cleared and we are now considering this issue resolved. Please contact Box Support at https://support.box.com if you experience any additional issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Box, started 2019-11-17 21:20 UTC, resolved after 18 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/mbnqtsgbnz7f
- Citation: Box, “[Minor] New files and folders not available to search” (2019-11-17 21:20 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/mbnqtsgbnz7f (CC BY 4.0).
- Markdown link: `[Box: Minor New files and folders not available to search (2019-11-17)](https://rewindex.com/company/box/incidents/mbnqtsgbnz7f)`


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Canonical: https://rewindex.com/company/box/incidents/mbnqtsgbnz7f · Markdown: https://rewindex.com/company/box/incidents/mbnqtsgbnz7f.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/mbnqtsgbnz7f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:42:53.684Z