# Box: [Critical] Issues with Logins, Notes and API

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-01-09 07:14 UTC · Resolved: 2026-01-09 06:00 UTC · Duration: -74 min
- Updates: 1
- [Vendor status page: https://stspg.io/dfz5vc0l8gmj](https://stspg.io/dfz5vc0l8gmj)
- [Company: Box](https://rewindex.com/company/box.md)

## Summary

Box reported a critical incident affecting Logins, Notes and API, recorded as starting 2026-01-09 07:14 UTC and resolved 2026-01-09 06:00 UTC. The resolution precedes the recorded start, so duration is unknown; Box stated there was no current impact. _(machine-written, sol)_
## Timeline of updates

- **resolved** 2026-01-09 06:00 UTC: From approximately 9:52 PM to 10:00 PM US Pacific time, we observed an issue impacting Logins, Notes and API. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

## Rewindex changes for this incident

- 2026-01-09 07:14 UTC: [Critical incident: \[Critical\] Issues with Logins, Notes and API](https://rewindex.com/change/i786faa7bf88fc7.md)


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Canonical: https://rewindex.com/company/box/incidents/kxsd3vwnnn5m · Markdown: https://rewindex.com/company/box/incidents/kxsd3vwnnn5m.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/kxsd3vwnnn5m · Generated 2026-10-18T09:40:33.950Z