# Box: Some users are experiencing unexpected logouts with the Box iOS app

> Box status incident “Some users are experiencing unexpected logouts with the Box iOS app” on 2018-07-04: impact minor (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/j5skt7j96jpj
Last updated: 2018-07-04T03:29:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-07-04 01:54 UTC · Resolved: 2018-07-04 03:29 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/j5skt7j96jpj](https://status.box.com/incidents/j5skt7j96jpj)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2018-07-04 03:29 UTC: The monitoring period has ended, and no further impact has been observed. Our apologies for any inconvenience! If you continue to experience any further logout issues with the Box iOS app, please contact us at: https://support.box.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Box, started 2018-07-04 01:54 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/j5skt7j96jpj
- Citation: Box, “Some users are experiencing unexpected logouts with the Box iOS app” (2018-07-04 01:54 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/j5skt7j96jpj (CC BY 4.0).
- Markdown link: `[Box: Some users are experiencing unexpected logouts with the Box iOS app (2018-07-04)](https://rewindex.com/company/box/incidents/j5skt7j96jpj)`


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Canonical: https://rewindex.com/company/box/incidents/j5skt7j96jpj · Markdown: https://rewindex.com/company/box/incidents/j5skt7j96jpj.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/j5skt7j96jpj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:14:14.422Z