# Box: [Outage] Issue with Box Services

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2019-11-22 22:30 UTC · Resolved: 2019-11-22 22:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/j4ww303hrqtc](https://status.box.com/incidents/j4ww303hrqtc)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2019-11-22 22:30 UTC: This afternoon from approximately 2:27 PM to 2:32 PM PST, we had an issue impacting the ability to access Box. Affected users may have been directed to an error page stating "Sorry, we can't access that page." or seen 500 responses from our API. We have confirmed no additional impact to these services has been observed. Our apologies for any disruption.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/box/incidents/j4ww303hrqtc · Markdown: https://rewindex.com/company/box/incidents/j4ww303hrqtc.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/j4ww303hrqtc · Generated 2026-10-18T11:40:12.166Z