# Box: [Major] Issues with Download, Preview and Sign

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-07-19 19:30 UTC · Resolved: 2023-07-19 19:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/hcjzc249cpzt](https://status.box.com/incidents/hcjzc249cpzt)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2023-07-19 19:30 UTC: From approximately 12:17 PM to 12:44 PM US Pacific time, some users may have experienced issues using Box Download, Preview, and Sign. Our systems automatically detected the issue and our team took actions to remediate the behavior. There is no current impact and this issue is considered resolved. If you are currently seeing any issues, please let us know at https://support.box.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/box/incidents/hcjzc249cpzt · Markdown: https://rewindex.com/company/box/incidents/hcjzc249cpzt.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/hcjzc249cpzt · Generated 2026-10-18T11:44:32.533Z