# Box: [Major] Issue with Box Drive and Box Sync

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-10-09 19:33 UTC · Resolved: 2020-10-10 02:53 UTC · Duration: 7.3 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/h8jnl93vvc1n](https://status.box.com/incidents/h8jnl93vvc1n)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2020-10-10 02:53 UTC: Our teams have validated that all affected services are recovered at this time. No additional impact has been observed and this incident is now considered Resolved. Please contact Box Support at https://support.box.com if you experience any additional issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/box/incidents/h8jnl93vvc1n · Markdown: https://rewindex.com/company/box/incidents/h8jnl93vvc1n.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/h8jnl93vvc1n · Generated 2026-10-18T11:37:30.995Z