# Box: [Minor] Customers may have been experiencing failures when using the Public API

> Box status incident “[Minor] Customers may have been experiencing failures when using the Public API” on 2023-08-17: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/gsjypgwh6ggy
Last updated: 2023-08-17T02:38:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-08-17 02:38 UTC · Resolved: 2023-08-17 02:38 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/gsjypgwh6ggy](https://status.box.com/incidents/gsjypgwh6ggy)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2023-08-17 02:38 UTC: Between 6:51PM and 7:13PM PDT on August 16th, 2023, some users may have experienced failures with Public API services. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Box, started 2023-08-17 02:38 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/gsjypgwh6ggy
- Citation: Box, “[Minor] Customers may have been experiencing failures when using the Public API” (2023-08-17 02:38 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/gsjypgwh6ggy (CC BY 4.0).
- Markdown link: `[Box: Minor Customers may have been experiencing failures when using the Public API (2023-08-17)](https://rewindex.com/company/box/incidents/gsjypgwh6ggy)`


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Canonical: https://rewindex.com/company/box/incidents/gsjypgwh6ggy · Markdown: https://rewindex.com/company/box/incidents/gsjypgwh6ggy.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/gsjypgwh6ggy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:12:51.443Z