# Box: [Major] Customers are experiencing impact to Public API, Uploads, Downloads, and Metadata.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-01-31 08:45 UTC · Resolved: 2023-01-31 09:06 UTC · Duration: 21 min
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/dl8mmx87wr90](https://status.box.com/incidents/dl8mmx87wr90)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2023-01-31 09:06 UTC: We have completed steps to restore stability to the customer experience with Public API, Uploads, Downloads, and Metadata. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/box/incidents/dl8mmx87wr90 · Markdown: https://rewindex.com/company/box/incidents/dl8mmx87wr90.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/dl8mmx87wr90 · Generated 2026-10-18T09:40:22.025Z