# Box: [Critical] Issues with Box Sign, Box Shield and metadata

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-04-02 01:09 UTC · Resolved: 2024-04-02 01:52 UTC · Duration: 43 min
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/c6mn9hfdy7tb](https://status.box.com/incidents/c6mn9hfdy7tb)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2024-04-02 01:52 UTC: After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/box/incidents/c6mn9hfdy7tb · Markdown: https://rewindex.com/company/box/incidents/c6mn9hfdy7tb.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/c6mn9hfdy7tb · Generated 2026-10-18T11:30:30.469Z