# Box: Support.Box.Com is Unavailable for Some Customers

> Box status incident “Support.Box.Com is Unavailable for Some Customers” on 2015-01-30: impact none (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/b0rd1w69z7pk
Last updated: 2015-01-30T19:40:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2015-01-30 18:39 UTC · Resolved: 2015-01-30 19:40 UTC · Duration: 1.0 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/b0rd1w69z7pk](https://status.box.com/incidents/b0rd1w69z7pk)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2015-01-30 19:40 UTC: Access to the Box Help site at https://support.box.com has been restored.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Box, started 2015-01-30 18:39 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/b0rd1w69z7pk
- Citation: Box, “Support.Box.Com is Unavailable for Some Customers” (2015-01-30 18:39 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/b0rd1w69z7pk (CC BY 4.0).
- Markdown link: `[Box: Support.Box.Com is Unavailable for Some Customers (2015-01-30)](https://rewindex.com/company/box/incidents/b0rd1w69z7pk)`


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Canonical: https://rewindex.com/company/box/incidents/b0rd1w69z7pk · Markdown: https://rewindex.com/company/box/incidents/b0rd1w69z7pk.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/b0rd1w69z7pk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:17:06.097Z