# Box: Some Users are Unable to Submit Support Cases on the Box Community

> Box status incident “Some Users are Unable to Submit Support Cases on the Box Community” on 2016-03-29: impact none (vendor’s label), 13 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/9v1gfs2z7tlh
Last updated: 2016-03-30T04:25:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-03-29 15:02 UTC · Resolved: 2016-03-30 04:25 UTC · Duration: 13 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/9v1gfs2z7tlh](https://status.box.com/incidents/9v1gfs2z7tlh)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2016-03-30 04:25 UTC: The web case submission workflow has been resolved. We apologize for any inconvenience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Box, started 2016-03-29 15:02 UTC, resolved after 13 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/9v1gfs2z7tlh
- Citation: Box, “Some Users are Unable to Submit Support Cases on the Box Community” (2016-03-29 15:02 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/9v1gfs2z7tlh (CC BY 4.0).
- Markdown link: `[Box: Some Users are Unable to Submit Support Cases on the Box Community (2016-03-29)](https://rewindex.com/company/box/incidents/9v1gfs2z7tlh)`


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Canonical: https://rewindex.com/company/box/incidents/9v1gfs2z7tlh · Markdown: https://rewindex.com/company/box/incidents/9v1gfs2z7tlh.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/9v1gfs2z7tlh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:00:15.626Z