# Box: [MAJOR] Issues with API uploads, downloads and previewing Microsoft Office Online

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-10-17 02:00 UTC · Resolved: 2022-10-17 02:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/9m6mbk7nv9lv](https://status.box.com/incidents/9m6mbk7nv9lv)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2022-10-17 02:00 UTC: From approx 7:00 PM-8:00 PM PDT, we had observed issues with uploads and downloads for our API service in addition to previewing with Microsoft Office Online. The issue has since been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/box/incidents/9m6mbk7nv9lv · Markdown: https://rewindex.com/company/box/incidents/9m6mbk7nv9lv.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/9m6mbk7nv9lv · Generated 2026-10-18T10:39:01.957Z