# Box: Search in Web App and API Endpoint Unavailable for Some Users

- Impact (vendor’s label): major
- Status: resolved
- Started: 2017-04-18 15:42 UTC · Resolved: 2017-04-18 16:58 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/8j8m6w1l13cd](https://status.box.com/incidents/8j8m6w1l13cd)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2017-04-18 16:58 UTC: The monitoring period has ended and no further impact to the affected service has been observed. If you're still experiencing any Search issues, please contact the Box User Services team via https://community.box.com/help

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/box/incidents/8j8m6w1l13cd · Markdown: https://rewindex.com/company/box/incidents/8j8m6w1l13cd.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/8j8m6w1l13cd · Generated 2026-10-18T11:35:08.946Z