# Box: Box Platform customers may be unable to create App Users

> Box status incident “Box Platform customers may be unable to create App Users” on 2016-12-16: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/7x2cpwj47w61
Last updated: 2016-12-16T22:47:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-12-16 22:47 UTC · Resolved: 2016-12-16 22:47 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/7x2cpwj47w61](https://status.box.com/incidents/7x2cpwj47w61)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2016-12-16 22:47 UTC: Earlier today, enterprises using the Box Platform were unable to create App Users. This event has been remediated by the engineering team. If you continue to experience any issues, please contact the Box User Services team via https://community.box.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Box, started 2016-12-16 22:47 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/7x2cpwj47w61
- Citation: Box, “Box Platform customers may be unable to create App Users” (2016-12-16 22:47 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/7x2cpwj47w61 (CC BY 4.0).
- Markdown link: `[Box: Box Platform customers may be unable to create App Users (2016-12-16)](https://rewindex.com/company/box/incidents/7x2cpwj47w61)`


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Canonical: https://rewindex.com/company/box/incidents/7x2cpwj47w61 · Markdown: https://rewindex.com/company/box/incidents/7x2cpwj47w61.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/7x2cpwj47w61 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:13:45.156Z