# Box: [Major] Customers may have experienced issues using Box Sign

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-08-21 01:23 UTC · Resolved: 2023-08-21 01:23 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/7sl69j2lm10w](https://status.box.com/incidents/7sl69j2lm10w)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2023-08-21 01:23 UTC: Between 5:20PM and 5:37PM PDT on August 20th, 2023, some users may have experienced issues using Box Sign. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/box/incidents/7sl69j2lm10w · Markdown: https://rewindex.com/company/box/incidents/7sl69j2lm10w.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/7sl69j2lm10w · Generated 2026-10-18T10:32:38.668Z