# Box: Some users may be experiencing issues accessing Box

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2017-08-19 16:44 UTC · Resolved: 2017-08-20 01:23 UTC · Duration: 8.7 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/5y1f7hn5xc37](https://status.box.com/incidents/5y1f7hn5xc37)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2017-08-20 01:23 UTC: The monitoring period has ended and no further impact has been observed. If you continue to experience any issues accessing Box, please contact the Box User Services team via https://community.box.com/help

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/box/incidents/5y1f7hn5xc37 · Markdown: https://rewindex.com/company/box/incidents/5y1f7hn5xc37.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/5y1f7hn5xc37 · Generated 2026-10-18T11:44:27.358Z