# Box: [Medium] Content API Degradation - Response Latency and 502 Responses

- Impact (vendor’s label): major
- Status: resolved
- Started: 2018-09-12 17:34 UTC · Resolved: 2018-09-12 20:44 UTC · Duration: 3.2 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/57chgdkps52x](https://status.box.com/incidents/57chgdkps52x)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2018-09-12 20:44 UTC: No further impact has been observed. If you are still experiencing issues with connections to our Content API, please let us know at https://support.box.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/box/incidents/57chgdkps52x · Markdown: https://rewindex.com/company/box/incidents/57chgdkps52x.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/57chgdkps52x · Generated 2026-10-18T12:20:50.245Z