# Box: [Critical] Issues with Box AI within Box Hubs

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-09-23 04:41 UTC · Resolved: 2025-09-23 05:31 UTC · Duration: 50 min
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/520pt07jp7zc](https://status.box.com/incidents/520pt07jp7zc)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2025-09-23 05:31 UTC: After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/box/incidents/520pt07jp7zc · Markdown: https://rewindex.com/company/box/incidents/520pt07jp7zc.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/520pt07jp7zc · Generated 2026-10-18T10:31:16.605Z