# Box: [Major] Customers may experience issues uploading new documents to Box Sign

> Box status incident “[Major] Customers may experience issues uploading new documents to Box Sign” on 2023-04-07: impact minor (vendor’s label), 55 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/18vmt4xcb687
Last updated: 2023-04-07T21:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-04-07 20:05 UTC · Resolved: 2023-04-07 21:00 UTC · Duration: 55 min
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/18vmt4xcb687](https://status.box.com/incidents/18vmt4xcb687)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2023-04-07 21:00 UTC: After further monitoring, this incident is now considered resolved. Box Sign has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Box, started 2023-04-07 20:05 UTC, resolved after 55 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/18vmt4xcb687
- Citation: Box, “[Major] Customers may experience issues uploading new documents to Box Sign” (2023-04-07 20:05 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/18vmt4xcb687 (CC BY 4.0).
- Markdown link: `[Box: Major Customers may experience issues uploading new documents to Box Sign (2023-04-07)](https://rewindex.com/company/box/incidents/18vmt4xcb687)`


---
Canonical: https://rewindex.com/company/box/incidents/18vmt4xcb687 · Markdown: https://rewindex.com/company/box/incidents/18vmt4xcb687.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/18vmt4xcb687 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:54:47.136Z