# Box: Some Users May Experience Issues Logging into Box

> Box status incident “Some Users May Experience Issues Logging into Box” on 2016-10-21: impact none (vendor’s label), 26 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/145ypkrdkk92
Last updated: 2016-10-21T13:59:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-10-21 13:33 UTC · Resolved: 2016-10-21 13:59 UTC · Duration: 26 min
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/145ypkrdkk92](https://status.box.com/incidents/145ypkrdkk92)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2016-10-21 13:59 UTC: The DNS provider has updated that they have their services up and running again. As a result, Box service should be back to normal. If you continue to experience any issues, please contact Box User Services via community.box.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Box, started 2016-10-21 13:33 UTC, resolved after 26 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/145ypkrdkk92
- Citation: Box, “Some Users May Experience Issues Logging into Box” (2016-10-21 13:33 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/145ypkrdkk92 (CC BY 4.0).
- Markdown link: `[Box: Some Users May Experience Issues Logging into Box (2016-10-21)](https://rewindex.com/company/box/incidents/145ypkrdkk92)`


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Canonical: https://rewindex.com/company/box/incidents/145ypkrdkk92 · Markdown: https://rewindex.com/company/box/incidents/145ypkrdkk92.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/145ypkrdkk92 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:41.312Z