# Box: [RESOLVED] "Retention & Automation Enabled" Banner Shown Incorrectly in WebApp

> Box status incident “[RESOLVED] "Retention & Automation Enabled" Banner Shown Incorrectly in WebApp” on 2015-08-21: impact none (vendor’s label), 3.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/0k9nmnq63nyf
Last updated: 2015-08-21T20:37:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2015-08-21 17:16 UTC · Resolved: 2015-08-21 20:37 UTC · Duration: 3.4 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/0k9nmnq63nyf](https://status.box.com/incidents/0k9nmnq63nyf)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2015-08-21 20:37 UTC: Box Engineering Teams have confirmed resolution of this issue. Users who see a banner displaying "Retention and Automations Enabled" should either refresh the Box Web Application or logout/login to a new session. This issue is confirmed to be only a UI display issue. At no time were these policies enabled on an account which did not already have them in place. Please contact us at https://support.box.com if you continue to experience any issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Box, started 2015-08-21 17:16 UTC, resolved after 3.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/0k9nmnq63nyf
- Citation: Box, “[RESOLVED] "Retention & Automation Enabled" Banner Shown Incorrectly in WebApp” (2015-08-21 17:16 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/0k9nmnq63nyf (CC BY 4.0).
- Markdown link: `[Box: RESOLVED "Retention & Automation Enabled" Banner Shown Incorrectly in WebApp (2015-08-21)](https://rewindex.com/company/box/incidents/0k9nmnq63nyf)`


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Canonical: https://rewindex.com/company/box/incidents/0k9nmnq63nyf · Markdown: https://rewindex.com/company/box/incidents/0k9nmnq63nyf.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/0k9nmnq63nyf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:08:24.385Z