# Box: Some Users May Be Experiencing Issues Logging Into Box, Previewing Content, and API returning 500's

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2017-10-13 19:46 UTC · Resolved: 2017-10-13 21:55 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/028fst0bgj95](https://status.box.com/incidents/028fst0bgj95)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2017-10-13 21:55 UTC: Box engineering has confirmed all issues have been resolved. If you continue to experience any issues, please contact the Box User Services team at https://community.box.com/help.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/box/incidents/028fst0bgj95 · Markdown: https://rewindex.com/company/box/incidents/028fst0bgj95.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/028fst0bgj95 · Generated 2026-10-18T10:31:15.044Z