# Box in September 2025: incidents, uptime and changes

> Box in September 2025: 6 incidents on its status page (6 major or critical), 98.17% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2025/09
Last updated: 2025-10-01T00:00:00Z

- Incidents posted: 6 (major/critical: 6) · Maintenance: 0
- By vendor impact label: critical 4, major 2
- Uptime (vendor-reported): 98.17% free of major/critical incidents, 98.17% free of any incident; outage time 13 h 9 min, incident time 13 h 9 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2025](https://rewindex.com/company/box/2025/08.md) · Next: [October 2025](https://rewindex.com/company/box/2025/10.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Outage\] Issues with Box Services](https://rewindex.com/company/box/incidents/g4wl3qc5mnlv.md) | critical | 2025-09-04 18:20 UTC | 2025-09-04 20:00 UTC | 1.7 h | resolved |
| [\[Critical\] Issues with All Files Page, API calls, Logins and Box Notes](https://rewindex.com/company/box/incidents/yzjv7kp9h7rf.md) | critical | 2025-09-15 09:54 UTC | 2025-09-15 11:46 UTC | 1.9 h | resolved |
| [\[Critical\] Issue with Multiple Box Services](https://rewindex.com/company/box/incidents/qj9gwp1lzrtg.md) | critical | 2025-09-18 20:50 UTC | 2025-09-19 00:12 UTC | 3.4 h | resolved |
| [\[Critical\] Issues with Box AI within Box Hubs](https://rewindex.com/company/box/incidents/520pt07jp7zc.md) | critical | 2025-09-23 04:41 UTC | 2025-09-23 05:31 UTC | 50 min | resolved |
| [\[Major\] Issues with API Calls](https://rewindex.com/company/box/incidents/mjl56s7gtgtt.md) | major | 2025-09-18 08:50 UTC | 2025-09-18 11:11 UTC | 2.4 h | resolved |
| [\[Major\] Issues with Admin Console Reports](https://rewindex.com/company/box/incidents/560rdx54jq8g.md) | major | 2025-09-18 15:47 UTC | 2025-09-18 18:51 UTC | 3.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Outage\] Issues with Box Services](https://rewindex.com/company/box/incidents/g4wl3qc5mnlv.md) | critical | 2025-09-04 18:20 UTC | 2025-09-04 20:00 UTC | 1.7 h | resolved |
| [\[Critical\] Issues with All Files Page, API calls, Logins and Box Notes](https://rewindex.com/company/box/incidents/yzjv7kp9h7rf.md) | critical | 2025-09-15 09:54 UTC | 2025-09-15 11:46 UTC | 1.9 h | resolved |
| [\[Major\] Issues with API Calls](https://rewindex.com/company/box/incidents/mjl56s7gtgtt.md) | major | 2025-09-18 08:50 UTC | 2025-09-18 11:11 UTC | 2.4 h | resolved |
| [\[Major\] Issues with Admin Console Reports](https://rewindex.com/company/box/incidents/560rdx54jq8g.md) | major | 2025-09-18 15:47 UTC | 2025-09-18 18:51 UTC | 3.1 h | resolved |
| [\[Critical\] Issue with Multiple Box Services](https://rewindex.com/company/box/incidents/qj9gwp1lzrtg.md) | critical | 2025-09-18 20:50 UTC | 2025-09-19 00:12 UTC | 3.4 h | resolved |
| [\[Critical\] Issues with Box AI within Box Hubs](https://rewindex.com/company/box/incidents/520pt07jp7zc.md) | critical | 2025-09-23 04:41 UTC | 2025-09-23 05:31 UTC | 50 min | resolved |

## Cite this

Box posted 6 status incidents in September 2025 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2025/09
- Citation: Box, “Box in September 2025” (2025-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2025/09 (CC BY 4.0).
- Markdown link: `[Box: Box in September 2025 (2025-09-01)](https://rewindex.com/company/box/2025/09)`


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Canonical: https://rewindex.com/company/box/2025/09 · Markdown: https://rewindex.com/company/box/2025/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:53.140Z