# Box in August 2025: incidents, uptime and changes

> Box in August 2025: 3 incidents on its status page (2 major or critical), 99.26% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2025/08
Last updated: 2025-09-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 1
- By vendor impact label: critical 2, minor 1
- Uptime (vendor-reported): 99.26% free of major/critical incidents, 99.26% free of any incident; outage time 5 h 29 min, incident time 5 h 29 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2025](https://rewindex.com/company/box/2025/06.md) · Next: [September 2025](https://rewindex.com/company/box/2025/09.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Outage\] Issues with Box AI](https://rewindex.com/company/box/incidents/fxw6pd3pw28b.md) | critical | 2025-08-13 05:11 UTC | 2025-08-13 10:40 UTC | 5.5 h | resolved |
| [\[Critical\] Customers may have experienced issues using Admin Console](https://rewindex.com/company/box/incidents/k0fwx4x09lr7.md) | critical | 2025-08-22 12:30 UTC | 2025-08-22 12:30 UTC | 0 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Minor\] Issue with Logins and Box Notes](https://rewindex.com/company/box/incidents/v2w3y8kmr78m.md) | minor | 2025-08-06 16:30 UTC | 2025-08-06 16:30 UTC | 0 min | resolved |
| [\[Outage\] Issues with Box AI](https://rewindex.com/company/box/incidents/fxw6pd3pw28b.md) | critical | 2025-08-13 05:11 UTC | 2025-08-13 10:40 UTC | 5.5 h | resolved |
| [\[Critical\] Customers may have experienced issues using Admin Console](https://rewindex.com/company/box/incidents/k0fwx4x09lr7.md) | critical | 2025-08-22 12:30 UTC | 2025-08-22 12:30 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Resiliency Test Maintenance](https://rewindex.com/company/box/incidents/9frkqbwf33ld.md) | maintenance | 2025-08-16 00:00 UTC | 2025-08-16 02:00 UTC | 2.0 h | resolved |

## Cite this

Box posted 3 status incidents in August 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2025/08
- Citation: Box, “Box in August 2025” (2025-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2025/08 (CC BY 4.0).
- Markdown link: `[Box: Box in August 2025 (2025-08-01)](https://rewindex.com/company/box/2025/08)`


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Canonical: https://rewindex.com/company/box/2025/08 · Markdown: https://rewindex.com/company/box/2025/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:24.946Z