# Box in October 2023: incidents, uptime and changes

> Box in October 2023: 3 incidents on its status page (3 major or critical), 99.17% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2023/10
Last updated: 2023-11-01T00:00:00Z

- Incidents posted: 3 (major/critical: 3) · Maintenance: 1
- By vendor impact label: critical 1, major 2
- Uptime (vendor-reported): 99.17% free of major/critical incidents, 99.17% free of any incident; outage time 6 h 7 min, incident time 6 h 7 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2023](https://rewindex.com/company/box/2023/09.md) · Next: [November 2023](https://rewindex.com/company/box/2023/11.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Critical\] Issue Impacting All Services](https://rewindex.com/company/box/incidents/lgwplqbbfycb.md) | critical | 2023-10-06 17:49 UTC | 2023-10-06 17:55 UTC | 6 min | resolved |
| [\[Major\] Issues with Uploads, Downloads, Previews, Box Sign, Box Notes and SSO Logins](https://rewindex.com/company/box/incidents/2myythq0ft4l.md) | major | 2023-10-02 17:15 UTC | 2023-10-02 18:56 UTC | 1.7 h | resolved |
| [\[Major\] Issues with Search Functionality](https://rewindex.com/company/box/incidents/j0g48mrwx4py.md) | major | 2023-10-10 21:47 UTC | 2023-10-11 02:07 UTC | 4.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Major\] Issues with Uploads, Downloads, Previews, Box Sign, Box Notes and SSO Logins](https://rewindex.com/company/box/incidents/2myythq0ft4l.md) | major | 2023-10-02 17:15 UTC | 2023-10-02 18:56 UTC | 1.7 h | resolved |
| [\[Critical\] Issue Impacting All Services](https://rewindex.com/company/box/incidents/lgwplqbbfycb.md) | critical | 2023-10-06 17:49 UTC | 2023-10-06 17:55 UTC | 6 min | resolved |
| [\[Major\] Issues with Search Functionality](https://rewindex.com/company/box/incidents/j0g48mrwx4py.md) | major | 2023-10-10 21:47 UTC | 2023-10-11 02:07 UTC | 4.3 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Enhanced Email Deliverability from Status.box.com](https://rewindex.com/company/box/incidents/08cft3jhvnnr.md) | maintenance | 2023-10-12 21:31 UTC | 2023-10-12 21:45 UTC | 14 min | resolved |

## Cite this

Box posted 3 status incidents in October 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2023/10
- Citation: Box, “Box in October 2023” (2023-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2023/10 (CC BY 4.0).
- Markdown link: `[Box: Box in October 2023 (2023-10-01)](https://rewindex.com/company/box/2023/10)`


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Canonical: https://rewindex.com/company/box/2023/10 · Markdown: https://rewindex.com/company/box/2023/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:13:04.790Z