# Box in July 2023: incidents, uptime and changes

> Box in July 2023: 8 incidents on its status page (7 major or critical), 95.67% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2023/07
Last updated: 2023-08-01T00:00:00Z

- Incidents posted: 8 (major/critical: 7) · Maintenance: 0
- By vendor impact label: critical 2, major 5, minor 1
- Uptime (vendor-reported): 95.67% free of major/critical incidents, 95.59% free of any incident; outage time 32 h 10 min, incident time 32 h 46 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/box/2023/06.md) · Next: [August 2023](https://rewindex.com/company/box/2023/08.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[CRITICAL\] Customers may experience errors when using Box.com](https://rewindex.com/company/box/incidents/n48vd2nrgx70.md) | critical | 2023-07-03 07:50 UTC | 2023-07-03 09:36 UTC | 1.8 h | resolved |
| [\[Critical\] Issues with Multiple Box Services](https://rewindex.com/company/box/incidents/gtzg5dcz21p7.md) | critical | 2023-07-27 00:49 UTC | 2023-07-27 02:07 UTC | 1.3 h | resolved |
| [\[Major\] Errors in Box Sign](https://rewindex.com/company/box/incidents/cl503b9g0tpz.md) | major | 2023-07-06 16:06 UTC | 2023-07-06 20:32 UTC | 4.4 h | resolved |
| [\[Major\] Issues with Watermarking](https://rewindex.com/company/box/incidents/cbxyy0zg5h7r.md) | major | 2023-07-11 03:26 UTC | 2023-07-11 10:52 UTC | 7.4 h | resolved |
| [\[Major\] Issues Opening Duplicated/Copied Box Notes](https://rewindex.com/company/box/incidents/tkclgjblg5sk.md) | major | 2023-07-15 09:53 UTC | 2023-07-15 20:44 UTC | 11 h | resolved |
| [\[Major\] Issues with Download, Preview and Sign](https://rewindex.com/company/box/incidents/hcjzc249cpzt.md) | major | 2023-07-19 19:30 UTC | 2023-07-19 19:30 UTC | 0 min | resolved |
| [\[Major\] Issues with multiple Box services](https://rewindex.com/company/box/incidents/qvzldqsqscy3.md) | major | 2023-07-20 03:44 UTC | 2023-07-20 10:07 UTC | 6.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[CRITICAL\] Customers may experience errors when using Box.com](https://rewindex.com/company/box/incidents/n48vd2nrgx70.md) | critical | 2023-07-03 07:50 UTC | 2023-07-03 09:36 UTC | 1.8 h | resolved |
| [\[Major\] Errors in Box Sign](https://rewindex.com/company/box/incidents/cl503b9g0tpz.md) | major | 2023-07-06 16:06 UTC | 2023-07-06 20:32 UTC | 4.4 h | resolved |
| [\[Major\] Issues with Watermarking](https://rewindex.com/company/box/incidents/cbxyy0zg5h7r.md) | major | 2023-07-11 03:26 UTC | 2023-07-11 10:52 UTC | 7.4 h | resolved |
| [\[Major\] Issues Opening Duplicated/Copied Box Notes](https://rewindex.com/company/box/incidents/tkclgjblg5sk.md) | major | 2023-07-15 09:53 UTC | 2023-07-15 20:44 UTC | 11 h | resolved |
| [\[Major\] Issues with Download, Preview and Sign](https://rewindex.com/company/box/incidents/hcjzc249cpzt.md) | major | 2023-07-19 19:30 UTC | 2023-07-19 19:30 UTC | 0 min | resolved |
| [\[Major\] Issues with multiple Box services](https://rewindex.com/company/box/incidents/qvzldqsqscy3.md) | major | 2023-07-20 03:44 UTC | 2023-07-20 10:07 UTC | 6.4 h | resolved |
| [\[Minor\] Box.com Site Is Inaccessible](https://rewindex.com/company/box/incidents/9rlj725twd9f.md) | minor | 2023-07-20 20:16 UTC | 2023-07-20 20:52 UTC | 36 min | resolved |
| [\[Critical\] Issues with Multiple Box Services](https://rewindex.com/company/box/incidents/gtzg5dcz21p7.md) | critical | 2023-07-27 00:49 UTC | 2023-07-27 02:07 UTC | 1.3 h | resolved |

## Cite this

Box posted 8 status incidents in July 2023 (7 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2023/07
- Citation: Box, “Box in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2023/07 (CC BY 4.0).
- Markdown link: `[Box: Box in July 2023 (2023-07-01)](https://rewindex.com/company/box/2023/07)`


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Canonical: https://rewindex.com/company/box/2023/07 · Markdown: https://rewindex.com/company/box/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:54.228Z