# Box in July 2021: incidents, uptime and changes

> Box in July 2021: 5 incidents on its status page (4 major or critical), 98.94% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2021/07
Last updated: 2021-08-01T00:00:00Z

- Incidents posted: 5 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 3, major 1, none 1
- Uptime (vendor-reported): 98.94% free of major/critical incidents, 98.94% free of any incident; outage time 7 h 52 min, incident time 7 h 52 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2021](https://rewindex.com/company/box/2021/06.md) · Next: [August 2021](https://rewindex.com/company/box/2021/08.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issue with Admin Events API](https://rewindex.com/company/box/incidents/n6xbfbp582nx.md) | critical | 2021-07-08 22:31 UTC | 2021-07-09 00:26 UTC | 1.9 h | resolved |
| [\[Critical\] Issue with generating Reports](https://rewindex.com/company/box/incidents/bz3gmk5x1nqf.md) | critical | 2021-07-13 18:15 UTC | 2021-07-13 21:03 UTC | 2.8 h | resolved |
| [\[Critical\] Box.com and Box API Partially Unavailable](https://rewindex.com/company/box/incidents/f5wtj6km40dj.md) | critical | 2021-07-19 21:30 UTC | 2021-07-19 21:30 UTC | 0 min | resolved |
| [\[Major\] Issues with Logins](https://rewindex.com/company/box/incidents/yxpf8l8x4fdq.md) | major | 2021-07-03 13:58 UTC | 2021-07-03 17:07 UTC | 3.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues with Logins, Uploads, Downloads, Notes and Public API](https://rewindex.com/company/box/incidents/3l771gc5ncsh.md) | none | 2021-07-01 08:00 UTC | 2021-07-01 08:00 UTC | 0 min | resolved |
| [\[Major\] Issues with Logins](https://rewindex.com/company/box/incidents/yxpf8l8x4fdq.md) | major | 2021-07-03 13:58 UTC | 2021-07-03 17:07 UTC | 3.1 h | resolved |
| [Issue with Admin Events API](https://rewindex.com/company/box/incidents/n6xbfbp582nx.md) | critical | 2021-07-08 22:31 UTC | 2021-07-09 00:26 UTC | 1.9 h | resolved |
| [\[Critical\] Issue with generating Reports](https://rewindex.com/company/box/incidents/bz3gmk5x1nqf.md) | critical | 2021-07-13 18:15 UTC | 2021-07-13 21:03 UTC | 2.8 h | resolved |
| [\[Critical\] Box.com and Box API Partially Unavailable](https://rewindex.com/company/box/incidents/f5wtj6km40dj.md) | critical | 2021-07-19 21:30 UTC | 2021-07-19 21:30 UTC | 0 min | resolved |

## Cite this

Box posted 5 status incidents in July 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2021/07
- Citation: Box, “Box in July 2021” (2021-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2021/07 (CC BY 4.0).
- Markdown link: `[Box: Box in July 2021 (2021-07-01)](https://rewindex.com/company/box/2021/07)`


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Canonical: https://rewindex.com/company/box/2021/07 · Markdown: https://rewindex.com/company/box/2021/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:18:53.073Z