# Box in August 2020: incidents, uptime and changes

> Box in August 2020: 3 incidents on its status page (2 major or critical), 99.50% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2020/08
Last updated: 2020-09-01T00:00:00Z

- Incidents posted: 3 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 2, none 1
- Uptime (vendor-reported): 99.50% free of major/critical incidents, 99.50% free of any incident; outage time 3 h 41 min, incident time 3 h 41 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2020](https://rewindex.com/company/box/2020/07.md) · Next: [September 2020](https://rewindex.com/company/box/2020/09.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Major\]: Issues receiving messages from Box's two factor authentication service](https://rewindex.com/company/box/incidents/3zbbl1m02tsf.md) | critical | 2020-08-12 17:07 UTC | 2020-08-12 18:36 UTC | 1.5 h | resolved |
| [Continuation of \[Major\]: Issues receiving messages from Box's two factor authentication service](https://rewindex.com/company/box/incidents/qdzfdkkqrs26.md) | critical | 2020-08-12 20:25 UTC | 2020-08-12 22:37 UTC | 2.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Major\]: Issues receiving messages from Box's two factor authentication service](https://rewindex.com/company/box/incidents/3zbbl1m02tsf.md) | critical | 2020-08-12 17:07 UTC | 2020-08-12 18:36 UTC | 1.5 h | resolved |
| [Continuation of \[Major\]: Issues receiving messages from Box's two factor authentication service](https://rewindex.com/company/box/incidents/qdzfdkkqrs26.md) | critical | 2020-08-12 20:25 UTC | 2020-08-12 22:37 UTC | 2.2 h | resolved |
| [Issue with Reporting](https://rewindex.com/company/box/incidents/c1z2fbvzdg69.md) | none | 2020-08-23 19:46 UTC | 2020-08-24 11:14 UTC | 15 h | resolved |

## Cite this

Box posted 3 status incidents in August 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2020/08
- Citation: Box, “Box in August 2020” (2020-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2020/08 (CC BY 4.0).
- Markdown link: `[Box: Box in August 2020 (2020-08-01)](https://rewindex.com/company/box/2020/08)`


---
Canonical: https://rewindex.com/company/box/2020/08 · Markdown: https://rewindex.com/company/box/2020/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:51:40.011Z