# Box in April 2020: incidents, uptime and changes

> Box in April 2020: 2 incidents on its status page (1 major or critical), 99.58% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2020/04
Last updated: 2020-05-01T00:00:00Z

- Incidents posted: 2 (major/critical: 1) · Maintenance: 0
- By vendor impact label: critical 1, minor 1
- Uptime (vendor-reported): 99.58% free of major/critical incidents, 99.30% free of any incident; outage time 3 h 1 min, incident time 5 h
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2020](https://rewindex.com/company/box/2020/03.md) · Next: [June 2020](https://rewindex.com/company/box/2020/06.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Critical\] Issue with Box Notes](https://rewindex.com/company/box/incidents/3jvtyt2zbcxy.md) | critical | 2020-04-08 15:15 UTC | 2020-04-08 18:16 UTC | 3.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Critical\] Issue with Box Notes](https://rewindex.com/company/box/incidents/3jvtyt2zbcxy.md) | critical | 2020-04-08 15:15 UTC | 2020-04-08 18:16 UTC | 3.0 h | resolved |
| [\[Minor\] Issue with degradation to Public API, Uploads and Downloads](https://rewindex.com/company/box/incidents/t91smc2plphm.md) | minor | 2020-04-16 11:15 UTC | 2020-04-16 13:14 UTC | 2.0 h | resolved |

## Cite this

Box posted 2 status incidents in April 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2020/04
- Citation: Box, “Box in April 2020” (2020-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2020/04 (CC BY 4.0).
- Markdown link: `[Box: Box in April 2020 (2020-04-01)](https://rewindex.com/company/box/2020/04)`


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Canonical: https://rewindex.com/company/box/2020/04 · Markdown: https://rewindex.com/company/box/2020/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:14:07.639Z