# Box in August 2019: incidents, uptime and changes

> Box in August 2019: 2 incidents on its status page (2 major or critical), 98.98% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Box’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/box/2019/08
Last updated: 2019-09-01T01:00:00Z

- Incidents posted: 2 (major/critical: 2) · Maintenance: 2
- By vendor impact label: major 2
- Uptime (vendor-reported): 98.98% free of major/critical incidents, 98.98% free of any incident; outage time 7 h 35 min, incident time 7 h 35 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2019](https://rewindex.com/company/box/2019/07.md) · Next: [September 2019](https://rewindex.com/company/box/2019/09.md) · [All months](https://rewindex.com/company/box/reports.md) · [Box](https://rewindex.com/company/box.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Major\] Admin reporting and Events API Issue](https://rewindex.com/company/box/incidents/x4xmdbkz09wt.md) | major | 2019-08-09 05:28 UTC | 2019-08-09 13:03 UTC | 7.6 h | resolved |
| [\[Major\] Issue with SSO Logins](https://rewindex.com/company/box/incidents/3f26j5vbpsm1.md) | major | 2019-08-13 18:35 UTC | 2019-08-13 18:35 UTC | 0 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Major\] Admin reporting and Events API Issue](https://rewindex.com/company/box/incidents/x4xmdbkz09wt.md) | major | 2019-08-09 05:28 UTC | 2019-08-09 13:03 UTC | 7.6 h | resolved |
| [\[Major\] Issue with SSO Logins](https://rewindex.com/company/box/incidents/3f26j5vbpsm1.md) | major | 2019-08-13 18:35 UTC | 2019-08-13 18:35 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] SSO Scheduled Maintenance](https://rewindex.com/company/box/incidents/ltp9sc6br7mw.md) | maintenance | 2019-08-13 05:10 UTC | 2019-08-13 06:53 UTC | 1.7 h | resolved |
| [\[Scheduled\] Planned Maintenance of Box Services on Saturday, August 31](https://rewindex.com/company/box/incidents/lzjsgk195r55.md) | maintenance | 2019-08-31 20:48 UTC | 2019-09-01 01:00 UTC | 4.2 h | resolved |

## Cite this

Box posted 2 status incidents in August 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/box/2019/08
- Citation: Box, “Box in August 2019” (2019-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/2019/08 (CC BY 4.0).
- Markdown link: `[Box: Box in August 2019 (2019-08-01)](https://rewindex.com/company/box/2019/08)`


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Canonical: https://rewindex.com/company/box/2019/08 · Markdown: https://rewindex.com/company/box/2019/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:47:25.259Z